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The Ultimate List of Dropshipping Suppliers in 2021

When you decide to launch your own website, you must also decide on a business model. Most new entrepreneurs are drawn to success stories and business models in high demand.

In 2021, one such business idea is setting up a dropshipping website. It doesn’t require a lot of money to get started.

The hardest part is finding the top dropshipping companies to source from.

When you have your own website and run an ecommerce business, you’re always on the lookout for great drop shipping suppliers.

After all, the best way to make it as a new entrepreneur is to sell high-quality products from certified wholesale suppliers. And if you can find them, you’ll have struck gold.  Fortunately, we’re here to help.

You may be an established ecommerce entrepreneur, or you’re just looking to test the waters as an online seller.

It doesn’t matter. Our list will give you plenty of top suppliers and drop shipping services to evaluate.

It’s time to take a look at the ultimate list of the best drop shipping companies in 2021. [Drop shipping suppliers in USA and Europe included.]

Best Dropshipping Supplier Platforms in 2021

We’ll cover the individual suppliers in a bit, but first, we have to address the elephant in the room:

Wholesale supplier directories.

These directories are sometimes called the “middlemen” who connect resellers to list of suppliers and product categories. It’s no longer necessary to attend trade shows or conduct business through spreadsheets.

You log in, search the product lists and wholesalers offering the product categories you want to add to your shop, and get in touch with them.

Certain platforms even vet suppliers, so you don’t have to worry about their legitimacy or the authenticity of their dropship products.

Plus, when you use directories, you’ll get instant access to large collections of products. No matter what product ideas you have, all the categories you need are in one place.

Even if the suppliers don’t have the technological framework needed to sync their systems with yours, the platforms do.

From seeing the number of business days it takes to receive a drop ship product to automating the order process, these platforms help you do a lot in just a few clicks.


Modalyst website

If you want to run your online business on autopilot and connect with the quality suppliers, Modalyst is the perfect platform.

Modalyst pays attention to the quality of products. Modalyst also has the largest directory of the best drop shipping companies, including private label dropshippers and print-on-demand suppliers.

Every supplier you see in the marketplace is hand-picked, and there are plenty of niche vendors, including European and American suppliers, as well.

Modalyst & AliExpress
Modalyst also has a partnership with, connecting retailers directly to the best selling products on AliExpress and analytics through the AliExpress Dropshipping Center.

AliExpress with Modalyst

So long as you use Shopify, Wix, or BigCommerce, you can onboard new suppliers in a few seconds, and completely integrate your Modalyst account with your ecommerce store.

Forget about going to trade shows or spending days spent going back and forth through email to resolve your first order; you’ll find everything you need to know immediately.

Start with a free trial on the basic plan, and all you have to do is import your desired dropship products to your Modalyst account.

Modalyst also takes care of automation. After all, it was made with drop ship companies in mind. You can set pricing and shipping rules to increase your margins, and customize product details before adding them to your store.

Give Modalyst a whirl: it’s free to add and sell up to 25 products through your storefront!

AliExpress & Oberlo

Oberlo dropshipping platform

You can’t start a guide to selling online without AliExpress. It’s especially compelling for beginners.

With its millions of drop ship companies and billions of wholesale products in one place, all you need is time and a credit card to launch your dropship business.

Launched in 2010, AliExpress connects retailers with wholesale distributors all over the world. If you want to sell a product, you’ll find it on AliExpress. AliExpress has strong product images, detailed supplier information, and better pricing than most ecommerce catalogs.

Other than its vast selection of different suppliers and individual products to choose from, AliExpress best known for its very competitive pricing.

The majority of products listed on their supplier directory are made in China, which automatically reduces their production costs.

The easiest way for beginners to add these product types to your ecommerce website is through Oberlo.

Oberlo is an automation tool for Shopify stores. The Oberlo app helps Shopify merchants find legitimate wholesalers and the best Alibaba type products for their retail storefronts.

Additionally, getting started is completely free. But the merchant pays Shopify an ongoing fee to maintain their own store.


Doba is a great solution for finding the right suppliers, mainly because it was made with dropshippers in mind.

You usually have to ask suppliers whether they’re open to working with ecommerce retailers. With Doba, you only see the drop shipping wholesalers who are prepared for it.

Doba also has a handy feature that allows you to add products to your list, and integrate them with your eCommerce solution.

You’ll get inventory alerts if your suppliers’ item levels drop.

This way, you don’t have to do anything manually. From inventory management to fulfillment, the wholesale supplier manages the logistics and heavy lifting.  Meanwhile, you can run your drop shipping website on autopilot.


If you plan on shipping within the EU or the US, Spocket is the dropship directory for you.

One of the main problems with sourcing from China is mainly the shipping times and the costs. If you’re connecting with legitimate wholesalers through Spocket, shipping and duties are not an issue.

Spocket is still growing, which allows them to pay more attention to the quality of suppliers and products.

If you need a product your competitors can’t source, you can probably find it on Spocket. 

Inventory Source

In 2021, we really fell for Inventory Source.

They take their job seriously. In fact, they’re offering an entire support network system for dropshippers, complete with automation.

Their core offer consists of three features: free supplier directory, US Direct sourcing, and automation.

They’ve been working since 2003, so it’s no surprise that they know exactly what both suppliers and dropshippers need.

Other platforms to check out include:

  • Salehoo
  • Worldwide brands
  • Dropship Direct
  • Wholesale Central
  • Sunrise Wholesale
  • National Dropshippers

Best Dropshipping Suppliers: Adult Novelties

Despite the taboo surrounding them, adult toys are still a great way to expand your store’s offer.

Additionally, customers are willing to purchase products at a significantly higher price point to assure they’re high-quality.

Adult novelties definitely provide great markup opportunities!

1. Adult Dropshop

If you sell adult products, Adult Dropshop is a great solution.

They combine IVD and ECN to curate a catalogue of over 100,000 products which are shipped as soon as you place an order. They’re extremely efficient, and their product catalogue is fantastic!

They’re a reseller’s dream. They say it themselves: “The heart of the ADS service is dropshipping.”

2. East Coast News

There’s nothing we love more than suppliers with a history of excellence.

East Coast News is one of them. They have over 35 years of experience in the adult market, and they have a 24-hour turnaround on most orders.

Additionally, they’re an exclusive distributor for plenty of top-selling products. If you order products from ECN, you can be sure that you won’t have a lot of competition.

East Coast News ship out of the US, with warehouses located around the country. In the majority of cases, your customers will receive their products in a few days.

3. Eldorado

Eldorado, an award-winning distributor specializing in adult toys, lingerie and novelties, is based in Colorado, and they’ve been offering amazing products since 2003.

They offer web-only specials, a quick order system, and much more. Working with them is incredibly easy, and your customers will love all the new products!

4. Honey’s Place

Honey’s Place is another US-based distributor of adult novelties.

They offer over 19,000 products from 170 manufacturers (including eco-friendly products and edibles), and their handling fee is significantly lower than other suppliers.

They’re also one of the rare suppliers with a soft spot for dropshippers. If you drop ship through them, you’ll get access to an automated order and inventory tracking system to simplify your work.

5. XTrader

XTrader is a service based in the United Kingdom, and they aggregate thousands of popular adult products including toys and lingerie. They also offer marketing and tech support, with many reviews stating that their service is top-notch.

Best Dropshipping Companies: Beauty and Cosmetics

The beauty may be in the eye of the beholder, but you need to add great products to your store or your money will be in the wallet of your competition.

Fortunately, we’ve found some pretty amazing dropshipping companies that specialize in beauty and cosmetics!

6. Beautyjoint

If it’s makeup and your customers want it, Beautyjoint’s got it.

Beautyjoint is one of the largest suppliers of cosmetics based in the US. Their offer includes everything from Rimmel cosmetics to Korean skincare products, and much more.

They update their catalogues constantly, so you’ll always be one step ahead of your competitors. Their products also open up the opportunity of selling seasonal products such as Halloween-specific eyeshadow palettes.

7. Born Pretty

One of the best things about nail products is that they don’t require your customers to think about their purchases. They’re not expensive, but still give you great markup opportunities.

And when it comes to nail polish, stickers, and gel, you don’t have to look any further than Born Pretty.

They’re based in China, but have a US warehouse, which is perfect for your American customers. Additionally, Born Pretty doesn’t charge additional fees for dropshipping.

8. BTSWholesaler

BTSWholesaler is one of the best companies for European cosmetics drop shipping.

They distribute makeup, perfumes, hair products, and much more.

Additionally, they offer complete integration with their intranet, so you don’t have to worry about manually checking their stock levels.

With headquarters in both the United States and Europe, they’re a great solution for covering both markets while ensuring that your business is profitable and free of tax and duties annoyances.

9. Fragrance

If you want to stock up on perfumes, Fragrance is one of the best dropship businesses to help you do it.

They carry fragrances from established brands such as Calvin Klein, Dolce & Gabbana, and Davidoff. Fragrance also offer gift sets and travel sprays, which can be great products to spice up your travel-focused dropship store.

Fragrance also has a full-fledged dropshipping program, and they ship out of the US.

10. Nova Engel

Finally, Nova Engel is a dropshipping company based in Spain. They specialize in perfumes, as well as other beauty products.

For drop shippers, they offer complete integration with their internal dropshipping platform.

If you need help starting up your website, they’ll connect you to their external partners to help you get going.

Nova Engel supply some of the hottest European products such as: Desigual, Prada, and Agualavanda. However, keep in mind that they only ship within Europe, with no options for shipping internationally so far.

Best Dropshipping Companies: Clothing

While clothing is the original drop shipping niche, there are still plenty of ways to keep your store fresh and interesting.

It doesn’t matter if you ship internationally or within the US, sell male or female apparel (or maybe clothing for the most precious members of our families).

You’ll find something stunning in the following companies’ catalogues:

11. Acess

If you drop ship within the UK, Acess is a great company for accessories and handbags.

They sell some of the trendiest (while very affordable) accessories to make your customers more stylish. Bags toted by influencers, warm scarves to keep your customers warm during the coldest days, stunning accessories… Not even the sky is the limit with Acess!

Acess also frequently offer sales and discounts, allowing you to maximize your profit margin while selling trendy products.

12. Axami

If you want to sell exclusive products that Europeans love, check out Axami.

They’re manufacturers of some of the most opulent lingerie in the European market.

And since they’re based in Poland, they can be a great partner for expanding your customer base.

Their lingerie collections are inspired by European and Oriental motifs, with collections vividly named: Venetian Mirror and Charme de Provence.

13. Brandsdistribution

If you’re looking to “stock up” on male and female apparel from renowned title brands such as Nike, Prada, and Michael Kors, Brandsdistribution is a great supplier.

In addition to having a formal dropshipping program and being based in Italy, Brandsdistribution also has a gated catalogue.

Your competition won’t know what you’re stocking up on, so you’re automatically improving your chances of earning more revenue and attracting a more exclusive clientele.

In order to access their catalogue as a dropshipper, you’ll have to opt for one of their monthly subscription plans. However, you won’t just be able to order amazing clothing; you’ll also have great tech support, with all the API and eCommerce platform integrations.

Stock updates are sent every 4 minutes, so you can run your business on autopilot.

14. BrandsGateway

European merchants, rejoice! BrandsGateway is a wholesale supplier based in Sweden, and their product directory is incredible.

BrandsGateway offer clothing from renowned brands such as Dolce & Gabbana, Galliano, and Versace.

They’re the number one European marketplace for luxury brands, and their prices are phenomenal.

You’ll find plenty of markup opportunities just browsing the directory.

They also offer full dropshipping support. You’ll have to sign up for one of their plans, but you’ll have full access to all the products you need to take your dropshipping business to the next level.

15. Buy2Bee

If you want to sell exclusive luxury products and establish your brand on the market, Buy2Bee is a great drop shipper.

Based in Italy, they offer clothing and accessories from renowned brands such as Bottega Veneta, Chloe, Dsquared2, and many more.

You’ll bring a dash of the timeless Italian style to your store if you decide to incorporate their products into your standard offer.

Their catalogue is only viewable once you register with them. Your competition has no way of knowing what you’ll offer next, and we love Buy2Bee for it!

16. CollectiveFab

CollectiveFab is one of the best drop ship companies that offer full support for your store, automation included.

When you select your favorite pieces, you’ll be able to import them directly to your store. Inventory is automatically updated every four hours so you don’t have to worry about running out of stock.

CollectiveFab’s clothing is primarily inspired by boho trends, so if you want to attract new customers to your store, they’re a superb choice.

17. Clothes2Order

Clothes2order supplier

If you need professional or sporty clothing, you’ll find it on Clothes2Order.

This dropshipping supplier is based in the UK, and they offer some of the best sportswear, workwear, and teamwear you’ll find in Europe. If you or your clients want to customize clothing, you absolutely can.

All in all, Clothes2Order are a great choice for dropship stores that specialize in providing workwear and active wear.

And if your customers are in Europe, you’ll reach them easily with Clothes2Order.

18. CC Wholesale Clothing

CC Wholesale Clothing, working out of LA, is a great supplier if you attract an audience interested in trendy plus-size clothing.

Everyone who’s not a size 0 knows how hard it is to find clothing that fits and looks great.

If you stock your online store with CC Wholesale Clothing’s products, you’ll be solving a really pressing market need.

With their vast array of products, ranging from shoes and lingerie to accessories and regular apparel, they’re easily one of the most interesting dropshipping companies in 2020.

Additionally, CC Wholesale don’t charge a per order fee. It’s perfect for dropshipping!

19. Clothing Showroom

Are your customers looking for chic, versatile clothing? You’ll find it on Clothing Showroom.

This dropship supplier, based in LA, offers female apparel, plus size clothing, as well as special collections under the Lyss Loo label.

Their minimalist aesthetic comes at affordable prices (you can find beautiful maxi skirts at $8/piece), and it’ll help you attract more customers while also increasing your profit margin.

20. Matterhorn

If you want to get more customers by adding European-style clothes to your store, it’s time to check out Matterhorn.

They’re one of the best drop shipping companies in Europe.

Not only do they offer a variety of styles, but they also distribute Europe’s top brands such as Marko, MOE, and Lenitif. This means you’ll get access to brands your competitors haven’t even considered, giving you a competitive advantage.

Matterhorn also updates their catalogue every day; you can expect around 100 arrivals daily, giving you the chance to freshen up your store whenever you feel like it.

Even if you ship to customers in the US, you don’t have to worry. Matterhorn offers international shipping.

21. My Online Fashion Store

My Online Fashion Store is one of the leading female apparel dropshipping suppliers in the United States, and they’ve got plenty of products your customers are going to love.

They’ve primarily made their site with dropshippers in mind. It’s no surprise that their dropship program is one of the most flexible there are.

They offer integrations with all the major eCommerce platforms, including BigCommerce and WooCommerce, as well as access to their live inventory data.

If you’re only starting your business, My Online Fashion Store also offers a turnkey website solution.

My Online Fashion Store’s shipping fees start at $3.75 for one item, with the fee decreasing the more your customers order. For example, if your customers order 10 or more products, the shipping fee is $8.75.

There is also the option of customizing the packaging and ensuring that the shipment matches your brand.

22. Nordstrom

Nordstrom are beloved for their vast array of styles, and now they’re looking to expand their customer base with a dropshipping program.

In addition to choosing from Nordstrom’s product catalogue, you’ll also be able to use their Dsco integration.

Once you connect your store’s systems with Nordstrom’s solution, you’ll know exactly what’s in stock, and where the goods your customers ordered are.

If you want your store to become affiliated with style and pampering that Nordstrom represents, it’s time to sign up and choose the clothing your customers will love.

23. Trendsgal

Trendsgal is a global clothing drop shipping supplier with some of the lowest prices you can get.

In fact, they’re so sure of their pricing that they offer a best price guarantee.

You’ll find clothing for everyone in their catalogue: men, women, and even kids.

They frequently run sales, and have a $0.99 zone.

In general, their clothes are great markup opportunities as you’ll love the low wholesale prices, and your customers will love paying more for cute clothes.

Trendsgal also has a dropshipping program. You’ll receive timely alerts if the retail price of an item changes or if the merchandise goes out of stock.

Best Dropshipping Companies: Children and Toys

If your customers are stylish, they are going to want their tykes to be stylish, too. Similarly, kids’ toys are always in demand.

Who can say no to their kid’s baby blues?

Here are the drop ship companies that can help you improve your store offer and attract even more customers:

24. Bambini Infant Wear

Bambini Infant Wear isn’t just a drop ship company. They are also the manufacturers of some of the cutest clothes for kids.

They’re based out of Orange County, California, and they’ve been in business for 27 years now, making them one of the most reliable dropshipping suppliers.

Bambini also has a dropshipping program with no minimum order quantity and wholesale prices through and through.

There are no additional per-order fees; you and your customers only have to pay for the shipping.

25. Eleganter Australia

If you want to reach Australian customers with some of the most creative toys around, Eleganter Australia is a great choice!

This company has been steadily producing educational and entertaining toys for over 20 years, and they know how to offer something for everyone.

They have toys for infants, as well as toys for kids older than 8. All of this makes them a great one-stop shop if you want to stock up on cool toys.

Additionally, all the toys are tested for safety, and Eleganter mainly use natural materials to ensure that kiddos have safe fun!

26. Hibba Toys

Want to give your customers a royal toy experience? Look no further than Hibba Toys.

Not only are their beautiful, traditional toys loved by kids all over the United Kingdom, but they’ve also supplied a toy box for Prince George’s christening.

Hibba Toys offer ride-on toys, rockers and role-play toys, as well as other entertaining gifts for your favorite family members.

While they don’t have a formal drop shipping program, their toys are extremely high-quality and provide excellent markup opportunities for your English customers.

27. Hidey-Boo

If you want to expand your offer by including toys, Hidey-Boo is a great choice!

This supplier directory sells in the UK and the US, and they offer very cute plushies.

While their catalogue isn’t as vast as some other companies’ catalogues, their toys are high-quality and they offer plenty of customization and embroidery options to make your store stand out.

The folks at Hidey-Boo approach dropshipping and wholesaling from a boutique standpoint. They’re willing to help you adapt their products to your customers’ particular needs, proving themselves to be a great business partner.

28. Kidsdistribution

Kidsdistribution is a drop shipping website based in Europe, and they offer some of the cutest clothes in the ecommerce market!

You’ll be able to expand your offer by choosing kids’ outfits from some of the most popular brands such as John Galliano, Americanino, and Petit Bateau.

There’s something for everyone, and parents who want their kids to be as stylish as they are will love shopping the newest collections.

Kidsdistribution also have a special drop ship program.

You’ll have to subscribe to access their catalogue and ensure it’s synced with your online store. But the more you sell, the less you’ll have to pay for the subscription. If your monthly turnover is over €1,500, you won’t have to pay for access at all!

29. Pout in Pink

If you want to stock up on adorable baby and kids clothes, Pout in Pink is a great choice. Prices start at $4, and you’ll hardly find something more expensive than $20, which gives you a great markup opportunity.

Pout in Pink only charge $2 for dropshipping orders, which is great news. Their designs are so cute and stylish (while being affordable for you as the dropshipper) that you’ll be hard pressed to find a better kids’ clothing supplier.

All PiP orders ship out of Arizona.

30. Tigris Wholesale

Tigris Wholesale is known as the most notable kids’ toys dropship directory in the United Kingdom.

With warehouses in the UK, you can reach plenty of European customers by sourcing your products from Tigris.

They offer everything from sports toys (such as ride on cars) to musical instruments.

There’s plenty to pick from, and the wholesale pricing ensures you’ll have a great profit margin selling Tigris toys to people across Europe.

Best Dropshipping Companies: Electronics

Electronics are one of the most popular products to sell online.

The competition you might face will be stiff, but you’ll be able to reach millions of customers if you sell products from the best electronics dropshipping suppliers in 2020.

31. Albany Distributing

Albany is a great partner for store owners who want to sell some of the most popular name brands.

Albany Distributing allows you to source smartphones and consumer electronics from trusted name brands such as HP and Samsung.

They offer over 40,000 products in their catalogue, and they’re drop ship-ready. They don’t charge any handling or drop shipping fees, either.

You’ll be able to process orders through their intranet and integrate it with your store, ensuring that you don’t have to manually enter customer orders.

Finally, Albany Distributing is a first-level wholesaler. They get their products directly from manufacturers.

32. ASI Partner

If you want to offer high-quality electronics to your customers, ASI Partner is a great supplier.

They have long-standing tradition of working with some of the best companies in the market. If you choose them as your supplier you won’t have to worry about the quality of your products. Additionally, they’re based in California.

They offer products such as: retail goods (VR cameras, drones, and wearables), Intel gaming gear, notebooks, servers and processors, as well as video surveillance tech.

Becoming an ASI partner is the best way for your store to get more credibility and retain high-value customers.

33. Aulola

If you’re looking for an electronics supplier who can connect you with European customers, Aulola is your partner.

This UK-based company supplies numerous stores with consumer electronics.

From smart watches to consoles, you’ll certainly find something for your customers in their catalogue. They update their website with new arrivals often, and you can even look forward to discounts and sales.

Joining Aulola Dropshipping Program is completely free. However, they don’t seem to have a syncing solution, which makes them more suitable for eBay and Amazon dropshipping than direct eCommerce store dropshipping.

However, they make up for the technological challenges with their wide variety of products.

34. Birddog Lighting

Birddog is a great US-based supplier for seasonal goods!

People love buying holiday lights to decorate their homes at Christmas time. If you pair up with Birddog, you’ll be able to provide your customers with the lighting they need during the most special time of the year.

In addition to holiday lights and décor, Birddog also offer LED strip lights, neon lights, and LED bulbs and fixtures. They’re a great partner for attracting customers who need better (or cooler) lighting solutions.

Birddog Lighting’s products are some of the best in the market, so make sure you get in touch with them regarding your wholesale/dropshipping account.

35. Cost Tag

Selling consumer electronics is a great way to make your dropshipping business even more profitable. And when it comes to suppliers you can lean on, Cost Tag is the best of the best.

They’ve been in business since 2009, and their US locations allow them to get their products to your customers ASAP.

When it comes to their catalogue, Cost Tag has a great collection of products: audio and video, digital imaging, security systems, car audio, computers and tablets, appliances, musical instruments, and even games and toys.

Choose from a variety of high-quality manufacturers, and improve your store’s offer with Cost Tag!

36. CWR Marine Wholesale

If you’ve ever talked to anyone who owns a boat, you know how passionate they are about maintaining it. And if you work in the B2B space, you’re probably aware that marine tech is the most important thing to people behind the helm.

Fortunately, CWR Wholesale offer phenomenal marine tech solutions.

From satnav to plumbing and ventilation, they have everything you need to attract new customers to your store.

CWR also encourage dropshipping. Their model was created with dropshipping in mind, and once you join their program, you’ll have access to over 18,000 products in their catalogue.

They work with hundreds of manufacturers other electronics dropshipping suppliers don’t, so you’ll gain competitive advantage.

37. D&H

D&H is the trusted partner of numerous stores who serve different technological needs: consumer electronics, business and vertical solutions, higher education, and much more.

As a company with tradition of working with the best manufacturers, D&H ships their products out of the United States. Your customers’ next favorite purchase will be with them in just a few days!

They also offer premier-level customization, so becoming their partner is a great choice for improving your offer!

38. Hypercel

Branch out into the mobile accessories market and get fantastic markup opportunities by sourcing your products from Hypercel.

This dropshipping company based in California offers everything from power banks to headphones. You’ll find everything you need to keep your customers happy, and their phones running.

39. Kiko Wireless

Kiko Wholesale Group is one of the best dropshipping companies in the consumer electronics sector. They offer everything from accessories and peripherals to products from name brands such as Apple and Samsung.

However, their most popular products are smartphone accessories. You’ll find some of the best camera glass protectors and earphones in the market. This gives you a great markup opportunity.

Kiko Wireless products are amazing, and your customers are definitely going to love them as soon as you add them to your store!

40. Laptop Plaza

If you want to offer high-performance laptops to your existing and new customers alike, look no further than Laptop Plaza.

Laptop Plaza have been in business for over 20 years, and they foster relationships with leading manufacturers such as: Apple, Toshiba, Lenovo, and many others. While they are based out of Miami, they ship worldwide, and even offer dropshipping solutions.

You can choose between new and factory-refurbished laptops, depending on the needs of your customers.

Best Dropshipping Companies: Furniture and Home Decor

Furniture and home décor may not seem like intuitive dropshipping product choices, but the market for them is constantly expanding.

According to Furniture Today, companies in the furniture and home décor verticals are seeing incredible growth in online sales.

So why not use some of the following drop shipping companies to expand your offer?

41. Artisan

If your customers want to buy handmade furniture with tradition, this supplier based in Bosnia and Herzegovina is a great choice.

The folks at Artisan keep their woodworking roots in mind while designing the furniture. The final result are some of the most beautiful pieces in the world.

Artisan is a great choice for stores serving an exclusive clientele.

If you partner with Artisan, you’ll be able to provide products your competition doesn’t have. And in turn, you’ll get plenty of recurring business from people who want to furnish their home only with the best pieces.

42. Ashley Furniture

If you’re looking for reliable US-based furniture suppliers, you’ll love Ashley Furniture.

This company has experience in pleasing different clients’ needs, offering everything from rugs and lamps to kitchen sets and mattresses. Their products are affordable and they have a price match guarantee.

When you join their Trade Program (a dropshipping program), you’ll get access to high-quality furniture at wholesale prices. They have an impressive assortment of products spanning across styles from rustic to minimalist.

43. Fast Furnishings

If your customers are in the market for stylish and affordable furniture, you should partner with Fast Furnishings.

This drop-shipping company offers plenty of products in their catalogue; from room-specific furniture to accents and lighting fixtures.

You can even mix and match, playing with seasonality, and stock your online store with patio furniture when June rolls around.

You can get started drop shipping FF products for free. If you want to sync your store systems with theirs, you’ll have to subscribe to their Pro plan. However, FF offer free shipping and 10% off their online prices even with the free plan.

44. Geko Products

If you want to improve your store offer while reaching customers in Europe, the UK-based Geko Products is one of the best companies you could work with.

Geko offer plenty of home décor and home improvement products, including planters, vanity cases, and artificial plants. As the perfect mix of stylish and useful, Geko products are an excellent choice if your customers take pride in their living space.

They also have a formal dropshipping program. They have a dedicated dropship portal, and the annual membership is £30.

45. Koehler Home Décor

Koehler is one of the best home décor dropshipping suppliers. They offer a variety of products your customers can customize their homes with; from starburst mirrors to tabletop fountains.

When it comes to dropshipping, Koehler are Amazon FBA and dropshipping-friendly. And since they’re based in Oregon, you won’t have any problems reaching your American customers.

Their wholesale prices come with a significant discount, and they require no minimum order quantity. Dropshipping Koehler Home Décor products is a great way to improve your store offer while generating extra revenue!

46. Theo & Joe

If you want to dropship in Australia and your clients enjoy high-end furniture finds, Theo & Joe will be the perfect partners.

This furniture dropshipping company offers furniture, home décor, lighting and textiles inspired by opulent aesthetics. Come May, you’ll also find rattan furniture your customers will love!

If you run an online store catering to an exclusive clientele, you’ll love working with Theo & Joe. While their furniture is not cheap, their items provide excellent markup opportunities.

47. VIG Furniture

VIG Furniture is the best possible supplier for stores whose clients can’t get enough of European furniture design.

Their furniture is recognized for its sleek design, as well as VIG Furniture’s competitive pricing. You’ll be able to get great profit margins on furniture that has left many shoppers speechless!

Additionally, VIG Furniture have a great dropshipping program. With warehouses across the United States, your customers will receive their orders in no time.

Best Dropshipping Companies: Jewelry

Everyone loves shiny stuff! The following dropshipping suppliers offer some of the most stylish jewelry and watches in the market. Your customers are going to love them, so why not add them to your store?

48. Danforth Pewter

If you run an online store selling jewelry and unique gifts, Danforth is a great supplier to source your products from.

The folks at Danforth mainly work with pewter, crafting beautiful designs your customers will be able to choose for themselves or for the special people in their lives. You’ll find traditional jewelry and sets, as well as holiday ornaments and lighting accents.

Danforth Pewter are based in Vermont, so you’ll reach your American customers easily and quickly.

49. Gold N Diamonds

For the clients who love all the luxury money can buy, get in touch with Gold N Diamonds.

Gold N Diamonds was founded in 1995 and they are based in the United States. However, they ship internationally and strive to provide their clients and partners with beautiful jewelry at affordable prices.

They carry traditional jewelry, as well as wedding jewelry.

In order to participate in their dropship program, you’ll have to pay a $299 monthly subscription fee. However, it’s more than worth it if you want to attract a high-end clientele to your store.

50. Richard Cannon Jewelry

For sleek and beautiful diamonds and gold, look no further than Richard Cannon Jewelry.

This experienced wholesaler has been in business since 1999, when they opened the doors in the New York diamond district. Since then, they’ve been producing fine jewelry, as well as wholesaling other companies’ designs.

Richard Cannon Jewelry have a special dropship program.

The monthly fee is $29.99, making them one of the most affordable jewelry suppliers in the US.

Best Dropshipping Companies: Outdoor and Fitness Gear

There’s nothing people like going out in the nature.

However, in order to have a great time, you need the gear to do it. And when winter rolls around, your customers will go back to gyms.

Why not add all the products they’ll need to your store and generate even more revenue?

51. Alanic

If your customers are interested in stylish active wear, you’ll love working with Alanic.

This US-based dropshipping company offers fitness apparel for both men and women. They’ve also been active in the fitness community, so they’re well recognized on a global scale. Selling their products could help you establish yourself in the niche.

52. Arett

If your customers like poking around their gardens, expanding your offer to include garden tools, wearables and other gardening supplies is a great way to generate even more revenue from your store.

And when it comes to gardening, no supplier is better than Arett.

Based in the United States, they are reliable, offer plenty of products, and ensure that you have a smooth dropshipping experience.

53. Farris Brothers

If your customers love hunting, fishing, or sailing, you’ll find everything you need for your store at Farris Brothers’.

These wholesalers have been helping customers have the time of their lives outdoors since 1946.

They have experience, and they’re ready to help you provide only the best products to your customers.

Based in the U.S., you’ll have no problem reaching American customers when you source your products from Farris Brothers.

54. Fitness Zone

If your customers want to work out, it’s time you’ve provided them with the equipment they need!

Fortunately, Fitness Zone can help.

They have a variety of products you can drop ship; from fitness machines to saunas. They’re also a great choice if you work with B2B clients equipping their gyms and spas.

Fitness Zone operate out of Alabama, so they’re a great fit for your US-based customers.

Best Dropshipping Companies: Tools, Kitchenware, and Arts & Crafts Supplies

Finally, tools may not be glamorous, but plenty of customers are turning to online stores to find high-quality products at affordable prices.

55. Drop Ship Tools

Drop Ship Tools, based in Southern California, are one of the best suppliers for tools and similar products.

If your customers are working on home improvement projects, you’ll find plenty of products on Drop Ship Tools to complement your existing offer.

56. General International

If your customers are looking for woodworking and metalworking tools, General International is the right supplier to start working with.

This US-based manufacturer offers plenty of professional products; from saws to grinders and drill presses.

57. Fiskars

There’s no one like Fiskars to help you dropship high-quality gardening and yardcare products across the US. In additional to typical tools, Fiskars also offer kitchenware, arts & crafts supplies, and a lot more.

Since Fiskars has gone global, they are open to European dropshipping, as well as dropshipping within the US.

It’s best to check with them regarding their terms.

However, offering Fiskars products is a great way to reach new audiences and make sure that your store is right what it should be: your customers’ favorite place for new finds.

eCommerce in 2020: Past, Present, & Future

Millions of potential customers, low overhead costs, and unlimited potential… eCommerce sounds pretty good, doesn’t it?

However, before googling “how to start an eCommerce business,” it’s important to understand what eCommerce really is.

In this article, we’re going to explain the most important aspects of eCommerce, show you how to start an eCommerce business, and analyze the current trends to understand the future of this increasingly profitable industry. 

Let’s take a look!

What is eCommerce?

The term eCommerce, short for electronic commerce, signifies buying and selling products and services over the internet.  

Traditional commerce would require you to have a store. With eCommerce, you have an online store. 

You don’t have to be in the same room as your customers. The majority of your sales promotion and activities are conducted over the internet.

eCommerce comprises of different business models (for example, dropshipping), but in general, if it’s sold online, then it’s eCommerce.

You’ve probably encountered the following terms which can be used for eCommerce: 

  • Online shopping
  • Online retail
  • Online business
  • eTrade
  • eBusiness

It’s precisely because of the first term – online shopping – that eCommerce rose to popularity. 

Back in the 1990s, people weren’t willing to buy products online. However, we’re currently in a situation where both small businesses and major chains like Ikea and Walmart sell their products online.

But how did we get this far?

What is the History of Online Shopping?

While the idea of processing transactions over the internet started way back in the 1960s, and the first online shopper bought at an online Tesco store in 1981, online retail as we understand it today hasn’t gained traction until the 1990s.

The first purchase recognized as an online purchase took place in 1994, when The New York Times described how a man used the internet to buy a CD. 

In 1995, both Amazon and eBay were launched. The world wide web was chaotic at that point. According to, no one really knew where to find products they wanted to buy.

(Google it? Nope, Google didn’t appear until 1998.)

It wasn’t until 1999, when PayPal launched, that online shopping really gained traction. 

People were afraid of sharing their sensitive financial information with virtual strangers, especially when hackers could intercept their connection at any point.

When PayPal opened for business, things started looking up for eCommerce business owners. booksAmazon in 1995
Business Insider

At the same time, the number of internet users rapidly grew. People finally understood how convenient it was to shop online. And with PayPal ensuring the financial transactions went off without a hitch, there was no longer anything to fear.

In 2000, the Census Bureau reported that online sales hit over $5 billion in the fourth quarter of 1999 alone.   

Even though the dot-com bubble burst in the early 2000s, online shopping became a regular occurrence. 

More and more companies started selling online, with very few small businesses dabbling in eCommerce. Price-compare sites started popping up, allowing consumers to find the best deals. 

When Facebook launched in 2004, it became pretty clear that there was no turning back. 

The number of internet users grew to almost a billion, with more and more joining the world wide web. 

iPhones started enabling customers to use the internet on the go, and the whole world started shopping online.

By 2012, everyone was ready to swipe their cards or upload their products online, and eCommerce started becoming a viable business model, instead of simply a filler for brick and mortar stores.

Reviewing the history of eCommerce, a few things become immediately clear:

  • Consumers had to develop a habit of using the internet to get information and shop in order for eCommerce to gain traction.
  • The most pressing obstacle to online shopping in the 90s and early 2000s was security. After PayPal introduced their safer alternative to payment processing, more and more people started shopping online. 
  • The more the eCommerce tech developed, the easier it was for everyone to start shopping and selling online. Small businesses could easily get started with eCommerce after 2009, when Shopify launched its app

And while the early beginnings were rough, 2020 is the prime eCommerce time.

What is the state of the eCommerce Industry in 2020?

In 2020, it’s laughably easy to start an eCommerce business.

A potential eCommerce entrepreneur in 2020 doesn’t face the challenges entrepreneurs faced in 2005. 

Back then, you’d have to pay thousands of dollars for online storefronts.

Today, you can simply pick from some of the readily available eCommerce platforms such as Shopify. The majority of plans won’t cost you more than $50/month in the beginning.

In fact, if you decide to dropship, you don’t even have to store your products. 

In 2020, it’s completely possible to sell products without ever touching them yourself. 

There is an eCommerce service for every online shopping need.

Platforms like AliBaba connect online retailers with manufacturers and wholesalers. Even if you don’t want to sell products from China, you’ll find a vast variety of wholesale platforms that can connect you to American and European suppliers. 

In 2020, there’s something for everyone in eCommerce.

The eCommerce growth predictions of the early 2000s came true. 

In 2018, global eCommerce sales reached $2.93 trillion. It was predicted that they would grow to $3.46 trillion in 2019. That makes up for a significant portion of global retail sales, which surpassed $20 trillion in 2018.  

Plenty of that traffic came from Amazon; the platform was expected to account for over 37% of online sales in the United States in 2019.  

All in all, it seems we’re dealing with a thriving industry that shows incredible signs of growth. eCommerce is definitely not a passing fad, but a way of doing business in the 21st century.

We’re also seeing a lot of advanced trends being applied to small and mid-size eCommerce businesses, namely:

Artificial Intelligence and Automation for eCommerce

Contemporary tools allow eCommerce business owners to harness the power of artificial intelligence and automation for sales. Be that nurturing more potential customers through email marketing automation, or leveraging website chatbots that act as sales representatives, one thing is clear:

Advanced technology has never been cheaper, and online retailers are taking notice.

Social Retail

Social media started growing with Facebook, and it never stopped. It forms a whole technological bubble for certain customers. Platforms like Instagram are now allowing online retailers to process payments and transactions through their social network.

In-app shopping experiences are all the rage today, fueled by the influencer marketing model which works perfectly for eCommerce.

Instagram influencers for ecommerceSource: Mobile Marketing Magazine


2010s also brought us a rise of SaaS (Software as a Service) companies. 

Instead of licensing tech tools, companies are now offering them to customers for a monthly subscription fee. The reduced costs make it much easier to start a business with all the necessary tools. 

Smarter Advertising

Since more and more consumers block traditional banner ads, online retailers are turning to inbound advertising. 

Consumers no longer randomly see ads; instead, every ad they see is hyper-personalized and caters to their interests, increasing conversion rates for retailers.

Advertising in 2020 is all about matching the potential customer’s intent, and giving them what they need. 

And all of this is just the tip of the very profitable eCommerce iceberg.

What Are the Different eCommerce Business Models?

While eCommerce is an umbrella term for businesses operating online, there are a few specific business models:


Dropshipping is generally considered to be one of the best ways to get started with eCommerce.

One of the main advantages of dropshipping is cutting overhead costs

Traditional eCommerce requires you to store your products in a warehouse. But with dropshipping, you’re just selling them. The actual supplier takes care of handling and shipping. 

All you do is market products, process orders and take your cut.

Dropshipping vs Traditional Retail

Source: Hacker Noon

If you’re running a dropshipping eCommerce business, your main costs will be marketing and sales. You don’t have to pay the supplier/manufacturer for a single product until someone buys it through your site, and the money is deposited in your account.

So if you want to test the waters of eCommerce, dropshipping is a great starting point.

Private Labeling eCommerce Business Model

Where dropshipping focuses on reselling products that already exist, private labeling is the perfect eCommerce business model for entrepreneurs that have a great idea, but limited resources.

If you’re private labeling, you’ll be outsourcing product creation to manufacturers. 

Typically, those are overseas manufacturers in China. This is a bit more complicated but again, you’re still cutting costs as you won’t have to manufacture your products yourself.

In some cases, you can even have the manufacturer ship the products directly to your customers.

Whitelabel Business Model ChartSource: Ebanx

The other version of private labeling can be buying products from manufacturers, and adding your twist to them. 

For example, a tooth brush comes as a generic product. Then you ask the manufacturer to customize it (for example, change the color, add other features), and add your branding to the product. 

One of the main advantages of private labeling is certainly the ability to customize the product to your liking and branding.

All in all, private labeling is a sector with a huge potential. Its growth is predicted to quadruple in the next five years

White Labeling

While you can modify product specifications if you’re private labeling, you’ll make do with a generic product if you’re white labeling.

In that respect, white labeling is pretty similar to dropshipping. You can customize your packaging, but you can’t customize anything about the product.

To put it simply: it’s take it or leave it.

When it comes to white labeling, your niche matters

You’ll face a lot of competition, so it’s important to conduct extensive research prior to selecting the products you’ll offer in your online store. 

eCommerce entrepreneurs that focus on white labeling typically differentiate their products either through pricing (being cheaper than competitors), or by adding value with useful content and branding.


This eCommerce business model is a great fit for artists and creatives.

Print-on-demand is exactly what it says on the tin: the printing company takes their cut from customers when they order your products. 

Normally, you don’t have to pay anything in advance to print books, canvases, T-shirts, mugs, and other products. There are no overhead costs per se; you don’t need a warehouse. 

You just need a great website and a steady stream of customers. 

Amazon’s Kindle Direct Publishing is a great example of a print-on-demand service for books, while Printful gives you the opportunity to sell anything from mugs to hoodies.  

However, if you’re interested in this business model, you’ll have to put your best marketing foot forward. Branding and customer service are crucial to your success with this eCommerce model.

Subscription-Based eCommerce Business Models

Finally, while eCommerce is online retail, that doesn’t mean you can’t use it to offer subscription-based services.

You can create a subscription business like the Dollar Shave Club, who send regular shipments of shaving products to their subscribers. 

Wanderer hygiene productsSource: Dollar Shave Club

You can also create a membership website with courses and learning materials.

Not even the sky is the limit; you can sell just about anything online!

The main advantage of subscription-based eCommerce businesses is the fact that you’re getting recurring revenue. However, in order to retain customers, you’ll have to focus on product quality and customer service

Traditional eCommerce

Finally, there is also the option of doing everything yourself while operating an online storefront. This is the so-called traditional eCommerce business model, also known as warehousing and wholesaling. 

It’s your run-of-the-mill Walmart eCommerce. 

The only difference between traditional retail and online retail is the fact that you’re selling products online, and not (just) in a brick and mortar store. 

Everything else stays the same; from inventory management, to handling and shipping. 

Additionally, if you’re in the B2B sector, you can also offer discounts for customers who order in large quantities. This is the wholesaling part of the model. product page

Ikea’s webshop is a great example of traditional eCommerce with wholesaling and warehousing

If you already run a profitable business but you haven’t created an online storefront yet, then it pays to consider this eCommerce model. 

What are the pros of e-Commerce?

You Can Sell Wherever You Want to Sell

With traditional commerce, you’re either limited to your geographical area, or you have to worry about logistics and additional costs to deliver your products to customers not in your immediate vicinity. 

eCommerce overcomes this barrier. 

Regardless of your business model, there are services you can use to handle and ship products across the world. Talk about increasing your revenue!

Low Costs

eCommerce significantly reduces overhead costs. 

Even if we just start from the fact that you don’t need to pay thousands of dollars for rent, it becomes pretty clear that eCommerce generates a better return on investment.

Yes, you’ll need to pay for a website and subscriptions to eCommerce platforms, but you still won’t have to shell out thousands of dollars – a standard requirement when managing traditional stores. 

24/7 Sales

One of the best things eCommerce store owners get to experience is waking up to find out that you’ve earned a lot of money overnight. 

Unlike regular stores, your online store stays open 24/7. And with automation tech, you can run advertising, order processing, and shipping on autopilot.


Personalization works great for marketing, but it also works great for customer experience. Your automation tools will know exactly what (potential) customers want to buy, allowing you to up-sell and cross-sell easier than ever before.


It’s really, really easy to scale an eCommerce business. You don’t even have to hire more employees. All you have to do is improve your marketing game, and customers will come pouring in.

Entrepreneurs who start out with a few dozen customers often end up with thousands as soon as they invest into strategic marketing, advertising, and re-targeting. 

What are the cons of e-Commerce?

Where there are advantages, there are disadvantages. 

Fortunately, eCommerce doesn’t have plenty:

Consumer Behavior

Often, people want to try products before they buy them. Unfortunately, for the majority of B2C eCommerce businesses, this just isn’t a possibility. 

You can mitigate this by offering size charts for clothing, and implementing similar strategies.

Reliance on Technology

When you run an online store, you rely on the technology powering it; from website hosting, to automation tools connecting your storefront with your suppliers’ inventory. 

Normally, this isn’t a problem at all. However, if your website crashes, your customers won’t be able to access it, so it pays to invest in reliable hosting.

eCommerce Is Highly Competitive

eCommerce has a low barrier to entry because of the reduced start-up costs. 

Unfortunately, if anyone can start a business, then it’s bound to be more competitive.

The key is in differentiating your product and your brand. A good marketing strategy and high-quality products will go a long way towards increasing your market share.

Can anyone do eCommerce?

Not exactly.

Some products and services are simply not a good fit for eCommerce. 

For example, you can’t really imagine a plumber selling their services online, whereas for a marketer, that’s completely normal.=

However, eCommerce works really well for products and services that don’t require you to be in the immediate physical vicinity of your customers.

Similarly, eCommerce might not be a good fit if your target customers are older than 70. While the times are changing, older generations may still be wary of technology – especially if your products come with a hefty price tag. 

Of course, there are plenty of exceptions to this rule, so make sure you conduct your own research.

Finally, it’s important to understand that eCommerce is not a get-rich-quick scheme

It takes time and strategy to successfully run an online store. If you’re not very tech savvy, you should invest in courses and education.

However, eCommerce’s main advantage is flexibility. 

So even if it looks like you couldn’t use it on paper, make sure you do your own research, and make the best decision for your unique business.

The 10 Most Popular eCommerce Platforms to Start Your Online Business


At this point, Shopify is the go-to solution for eCommerce sites. In fact, it’s widely considered to be the best eCommerce platform, with a Capterra rating of 4.5/5

It comes with an eCommerce website builder, as well as hundreds (if not thousands) of additional integrations to attract new customers, and improve their experience. 

Shopify also offers shipping discounts if you ship with their partners, and other perks such as point-of-sale apps and Shopify Payments gateway. 

Shopify plans start from $29/month.


If you want to run your eCommerce website on WordPress, WooCommerce is a great solution.

Woocommerce ecommerce platform

Not only does it integrate with WordPress, but WooCommerce is also an open-source platform. If you want additional features, you can have a developer customize your website. This is usually not the case with other platforms.

Just like Shopify, WooCommerce also has plenty of integrations to pick from.

WooCommerce is actually a free eCommerce platform. However, you’ll need to pay for WordPress domain and hosting. 


SquareSpace was originally designed as a visual, drag & drop website builder, but they do offer eCommerce features. 

Squarespace ecommerce platform

It’s a good choice for everyone who needs an aesthetically appealing website to sell their products.

SquareSpace plans for eCommerce start from $18/month.


Similarly to Shopify, BigCommerce is considered to be one of the best eCommerce platforms today. It’s rich with features and eager to please eCommerce business owners. 

Bigcommerce ecommerce platform

One notable difference between BigCommerce and competitors like Shopify is that their platform was made for wholesalers and B2B businesses, as well.

BigCommerce pricing plans start from $30/month. 


Magento is a great, open-source eCommerce platform. 

It’s a great choice if you want to supercharge your business from the very first day.

Magento ecommerce platform

In addition to providing standard eCommerce features, Magento Commerce also offers business intelligence, merchandising, and other tools. 

It’s a great choice if you’re already running a profitable business and want to expand.


If you’re an artist or a creator looking to sell your products online, BigCartel is a sound choice. 

Bigcartel ecommerce platform

BigCartel plans start at less than $10 per month, and they depend on your product quantity. This is what makes it a great fit for creators with just a few products.

Originally known as a website builder, Wix has recently branched into eCommerce. 

Wix ecommerce platform

Wix is more than just an eCommerce website builder. 

They recently partnered with Modalyst, a supplier platform, so it’s even easier to find products you love and display them in your online store.

Pricing starts from $17/month, with 25GB of storage and $75 ad vouchers. You can also create a free eCommerce website before paying for any plans. 

3D Cart

3D Cart is one of the smaller eCommerce software players, but they still offer the functionality you need to get your online business up and running.

3dcart ecommerce platform

They’ve also been named as the best eCommerce platform for SEO by PCMag. If you plan on making SEO a vital part of your marketing strategy, 3D Cart is a solid choice.

3D Cart pricing starts from $19/month, with no transaction fees. 


If you like open-source platforms that allow you to customize everything about your eCommerce sites, you’ll love PrestaShop.

Prestashop ecommerce platform

While the platform itself is free, add-ons and integrations can be between $50 and $150. 


Another website builder has joined eCommerce ranks: Weebly.

Weebly ecommerce platform

Weebly has joined the race relatively late, but they’re still used by thousands of eCommerce business owners. It’s not surprising, since their plans start from $12/month – perfect for testing the waters of eCommerce!  

Can smaller eCommerce Websites compete with Amazon and eBay?

No, but you shouldn’t want to compete anyway.

Amazon and eBay’s main strength is in their search engines

They’re the go-to resource for millions of shoppers every day. It’d be pointless to compete with that. However, a good online store that’s renowned for its products and beloved by its customers can go much further. 

No, dreams of making it as big as Amazon are nearly impossible. But it is possible to run a profitable and successful business by using both your website, and big sites like Amazon. 

You can list your products on both, while keeping your branding on point.

This way, you always have an online storefront to sell through, even if Amazon and eBay change their rules and algorithms (and it happens more often than you think). 

At the same time, you’ll be getting traffic and sales from them.

It’s a win-win! 

Just make sure you check the rules, especially if you’re dropshipping. Amazon and eBay require you to control products for quality before shipping them to customers. This is especially true for eBay, which states that you shouldn’t list products you don’t have in your possession. 

Mobile ecommerce

What Is the future of eCommerce?

The future of eCommerce is exciting!

If you want to stay ahead of the game, the most important eCommerce news to keep an eye on are:

  • Private labeling. Big players like Walmart cut their costs by private labeling products. Private labeling is a great way to scale your business without billions of dollars in funding. 
  • Automation and personalization. Consumers prefer personalization. Fortunately, today it’s not hard to set up your marketing engine so that it only shows customers products they are interested in.
  • Mobile retail matters. Your website has to be as functional and engaging on mobile as it is on desktop. By 2021, 59% of sales will take place on mobile devices, so make sure you’ve future-proofed your online business.
  • New markets. eCommerce is growing all over the world, not just in the US. And as more people from different regions get used to the idea of online shopping, you’ll be getting access to new markets. 
  • Omnichannel experiences. Don’t forget about the power of social retail. Your customers want to engage with your brand on social media, in pop-up stores, and through email. 

Back in the day, we used to say that content was king.

But when it comes to the future of eCommerce, experience is king. 

Additional Resources to Learn about eCommerce

eCommerce classes and courses: 

Platform blogs and tutorials: 

eCommerce news:  

Reap the Benefits of AI and Chatbots for Your Dropshipping Business

We’ve come a long way since those early days where data scientists needed to predict a customer’s needs all on their own and be lucky enough to have come to the right conclusion.

Today, more and more companies implement AI and chatbots to optimize customer service and gather data that will enable them to not just make predictions but data-driven decisions that will help them down the line. 

Hence the need for email marketing and marketing automation platforms -like Moosend, which is one of the best Constant Contact alternatives out there- that can help out with tasks as large as data analysis.

And, as all businesses need email marketing, all businesses need the super-pro type of segmentation and personalization that AI can offer them. 

Furthermore, chatbots have come to be an exceptional tool, both as a means to achieve interaction on a landing page, thus generating leads, and to create a better customer service department. 

Chatbots, in this sense, will manage to automatically sort out the “easy” questions and leave the agents to tackle the more important issues.

Do you think that your dropshipping business should be an exception? This is a rhetorical question, of course. The answer should always be no. So, let’s begin!

What is Artificial Intelligence (AI)?

Let’s start with the basics. Artificial Intelligence (AI) is a pretty old concept. 

AI refers to the ability of a machine to “mimic” human intelligence, thus enabling it to learn rules, remember information, apply basic principles to that information, come to conclusions and correct itself whenever necessary.

It doesn’t take an expert to understand that these traits can turn AI technology to the best salesperson you’ve ever had. 

Let’s see how!

1. It can help with personalization

It’s not a secret anymore and it doesn’t seem like a fad that will fade within the next couple of years. Personalization is here to stay, and it’s no surprise. After all, since the beginning of time, people trusted the ones that could sell them something they actually needed.

AI can help with that, like nothing else. 

As a matter of fact, it can take the data generated by the customer’s personal choices, analyze it and make the most of it by recommending something similar or something just as interesting, as is the case with Amazon’s recommendations or Apple’s famous Siri.

Of course, it can -and will- help your dropshipping business. Consider the following: You want to make personalized recommendations for people to get hooked, whether this is on a landing page of yours, or on your website.

AI can help with that, on a one-on-one basis no less, identifying and predicting behaviors and preferences creating more segments and taking into account more parameters than a data analyst could, also eliminating the human error factor.

2. It can keep your leads’ list clean and tidy

Put a machine to the test, and be sure that it will analyze the data in a way that a human wouldn’t be able to – mainly because of the volume. 

Now, all data contain patterns that could be invisible to the human eye, however, they could be more than obvious to a machine, enabling it to analyze, come to conclusions and “feed” businesses and sales teams with the leads they need to be focusing on.

These leads can be one-offs, repeaters, anything at all. AI will sort them into proper lists and check which ones need to be used by the sales team, which ones will find value in upselling or cross-selling and which ones need some more time to “mature” and convert.

Essentially, through AI, you can make educated decisions that would otherwise be partly data-driven and partly guesstimates, as far as your funnel is concerned. 

With AI, your dropshipping business can lead prospects, customers and anyone and everyone in-between, further down the sales funnel.

3. It can improve your email marketing endeavors

Don’t tell me you didn’t see that coming. AI is ideal for email marketing, as I mentioned in the beginning. 

Let me explain the hows and whys since your dropshipping business needs email marketing as much as online stores and brick-and-mortar stores do.

First of all, AI can segment your list faster and more effectively than any human could do, seeing as data is its main source of energy.

Secondly, list segmentation can lead to personalization when it comes to emails, from content and design to products, recommendations, upsell and cross-sell opportunities -remember the funnel I mentioned before? 

AI will take various demographics like education, age, and budget into account, as well as factors like previous orders, browsing behavior and so on and so forth.

These factors will help determine the CTAs that are more appropriate and, seeing as the CTAs will be more than one, can help you with A/B testing.

But CTAs are not the only thing that can be tested, right? 

AI can utilize all the information it can gather and make content suggestions, body copy and subject line suggestions, identify trends and so on and so forth. 

And you already know what that means when it comes to A/B testing and an email campaign in general.

Combine all these factors and what you’ll get will be a highly segmented, highly personalized email campaign.

Now let’s move on to the second part of our article… Chatbots.

Chatbots: A definition

A chatbot is exactly what its name indicates: a little bot that pops up in a chatbox and holds a conversation with the user that happened to browse at that moment. 

As evident, a chatbot is an AI appliance that aims to act as a customer service agent.

And how can this bot help your conversion?

Chatbots eliminates waiting time

It’s true. A chatbot replies to any and all people that will message it. You can just go ahead and personalize everything, from the name and picture of the bot, down to its messages and how it can distribute information.

Mind you, waiting time isn’t just a “Please hold” message. It’s also an “I’ll get back to you as soon as possible” that went amiss or even a very detailed search in blogs, posts, websites and FAQs.

A chatbot can help resolve all that and acquire valuable data at the same time, seeing as it will need to ask a question or two, in order to serve the customer. 

So, the customer will be happy and you will be happy with your data as well.

Not to mention that a chatbot can be so engaging as to become, along with AI, one of your best salespeople with personalized recommendations and offers a prospect won’t refuse that easily.

Talk about a win-win!

Chatbots can boost sales

Much like its Momma, AI, a chatbot can boost sales by walking a customer through the whole signing up and picking out an item process. 

It can make the experience more fun and interactive altogether, while driving sales and revenue.

Let me put it this way: Signing up for something is a tedious process. But I’d gladly sign up if I wanted to check out some shoes with my best friend. 

And I wouldn’t abandon my cart if I was chatting and doing something fun at the same time, seeing as mood can play a major part in the whole process of a purchase. And I won’t need to clarify what I’m looking for, too many times.

Not to mention that, if a great interactive quiz popped up into my screen and I answered questions with the help of a chatbot that would help me decide on the actions I should take to make the most of what your dropshipping business has to offer me, I would most likely be hooked.

Really, I would buy more and more if a good salesperson had something of value to recommend, and chatbots and a quiz are great at upsells, cross-sells and recommendations.

Chatbots automates the whole process

The great thing about chatbots is not just the fact that they’re great at selling just the right thing at the right time.

Leaving your customer service and sales alone and granting them the time and energy to tackle some real issues that could potentially be harmful is one of the realest benefits of the use of chatbots, especially in businesses like dropshipping.

Most people need to know working hours, how they can contact the business, if there is a discount on a product, delivery dates and so on and so forth. These are questions a chatbot can be great at answering.

On the other hand, not too many prospects need a refund, are angry because they received a damaged product or have never received their item. And they’re the ones in need of immediate assistance. 

If they’re happy, they’ll keep coming back for more, saving you the money and effort of finding new customers.

So, let the chatbot deal with trivial things like giving out information on the company, light sales to top-funnel customers and product suggestions. 

And allow your sales and customer service teams to deal with the “heavy stuff” that can drive a prospect further down the funnel and keep them happy enough to come back for a little more of you.

The use of chatbots, especially combined with AI, email marketing, and teams that are there to keep customers happy-as-a-lark and pleased with the overall service of your dropshipping business, shows a company that is transparent and can help you boost your ARR and MRR churn efforts.

And that’s it for today!

There are many uses for chatbots and AI apart from conversion, of course. AI can be successfully used in medicine, for example, or engineering, or some other uses I’ll let you think of…

And tell me down in the comments!

Also, don’t forget to ask any questions and share the knowledge!

Author Bio:

Téa is a Content Writer working for email marketing software Moosend and an obsessive writer in general. In her free time, she tries to find new ways to stuff more books in her bookcase and content ideas-and cats-to play with.

Tea at Moosend